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We are global
We use our data to solve global problems. The diverse viewpoints, skills, and experiences of our globally distributed team drives our growth.
We collaborate across time zones and continents. We jump on calls at odd hours and add pages to our passports. We build applications that enable a better future for humanity.
Our technology covers the entire planet, and our market is the entire world. Whether it’s Kansas or Kuala Lumpur, we meet our customers and partners wherever they are.
Spire superstars live Global by:
- Seeing the big picture, understanding how their ideas impact others.
- Being willing to travel and take calls at strange hours, to meet and collaborate with their customers and their colleagues where they are.
- Being naturally curious, open minded, and drawing upon the diverse viewpoints, skills, and experiences of the global team.
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We are unbounded
We think freely, and act boldly. Our world faces new and unique problems; solving them requires unconstrained thinking, where the only boundary conditions are the laws of physics.
We actively look for the path less travelled. We dislike dogma and embrace data when making decisions and measuring performance. We relish the crazy ideas, and believe that the best ones do not come with titles attached. We turn science fiction into tangible results.
Spire superstars live Unbounded by:
- Actively soliciting a diversity of viewpoints and discomforting data, to drive decisions and reduce bias
- Always being curious, asking “why”, considering new ways of solving problems, not accepting “this is just how it’s done”
- Being willing to share their craziest ideas, at the risk of being wrong, sounding stupid, or making mistakes – and creating an environment where others feel comfortable to do the same
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We are faster
The fast eat the slow. We ferociously tackle customer problems and move with a sense of urgency.
We deliver the right result now, and constantly iterate to improve. We achieve in a week what used to take years.
The world is moving faster, and our customers must respond and make decisions more quickly. The stakes could not be higher, and there isn’t a moment to lose.
Spire superstars live Faster by:
- Self-starting, proactively finding solutions while constantly focusing on “how we can be faster than the next-best competitor”
- Acting with a sense of urgency; it’s not the big that eat the small, but the fast that eat the slow
- Having a bias for action: exercising good judgement in when to seek more data and when to start somewhere and iterate
- Working iteratively: focusing on what is really important for the customer now. Deliver fast, fail fast, learn fast, improve fast, deliver fast again.
- Striving to think ahead of what problems our customers will face next
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We are reliable
We do what we say we will do. Our customers trust us for their critical business decisions, and our team-mates trust us to deliver the results they need, on time, every time.
Whether it’s predicting the position of a ship or the path of a hurricane, we are accountable for our results and consistently deliver excellence. Our colleagues trust us to meet ambitious deadlines and quickly communicate issues when they arise.
We take responsibility when we fall short, and work proactively to find solutions.
Spire superstars live Reliable by:
- Consistently delivering the right result, on-time
- Being trustworthy and able to work autonomously
- Engaging with stakeholders when appropriate, and escalating when delivery is at risk (no news is good news)
- Taking responsibility for their work, being accountable for their mistakes and proactively finding solutions
- Taking pride in their work and the collective accomplishments of the company
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We are relentless
We never give up. We embrace the truth that exceptional outcomes are not possible without exceptional effort – tenacity is more valuable than just talent.
We strive to deliver a superior customer experience, even and especially when that means countless hours of mundane, unglamorous labor.
We constantly grow and improve, iterating on our products and on ourselves. Whether it means tweaking that same code 100 times or working long hours to get our satellite on a rocket, we must constantly earn the right to keep playing a never-ending game.
Spire superstars live Relentless by:
- Continually striving to do and be better; expecting more from themselves and others
- Not accepting failure or giving up until finding a solution,
- A never ending pursuit to solve our customer’s pain points.
- Having a growth mindset: thinking in constant iterations and improvements instead of absolutes
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We are collaborative
Winning is a team sport. Our collective success or failure rests with our ability to work effectively, with courtesy and professionalism, with our customers, our team, partners, regulators, and competitors.
We always know our customer, asking questions to understand and learn from them, reading between the lines, and working proactively to deliver the right result for them.
We prioritize the success of our customers and our team above our own egos. We take pride in our contributions, but always have an eye on our common goal: it’s always “my job.”
Spire superstars live Collaborative by:
- Prioritizing team success over ego, asking “what can I contribute to the team” instead of “how can I get more credit”
- Caring about their colleagues as people, and empowering their team to solve their own problems
- Being willing to stick their neck out and start a discussion even (and especially) when it’s uncomfortable.
- Engaging in robust discussion, and sharing thoughts and insights respectfully.
- Once a decision is made, committing fully.
- Being direct, transparent, and respectful with feedback